Personal Profile #

Cloud7 provides a comprehensive “Personal Profile” section, allowing you to manage your personal details effectively. This section is designed to ensure that all necessary contact and identification information is accurately recorded and easily accessible.

Maintaining an up-to-date personal profile is essential for the smooth operation of your Cloud7 account. Accurate personal information ensures that you receive all necessary communications and that your account remains secure. By keeping your personal profile current, you enhance your overall experience with Cloud7, ensuring that all interactions and services are seamlessly integrated into your daily operations.

Update Profile #

1. To view and update your Personal Profile details in Cloud7, begin by logging into your Cloud7 account using your credentials.
2. Once logged in, navigate to the menu User Management & Services >> Account Settings >> Personal Profile. This will display all your current profile information in view-only mode.
3. To update your profile information, click the “Change” button located in the Cloud7 footer. This action will switch your profile from view-only mode to editing mode.
4. You can now edit the required fields in your personal profile. Make the necessary changes to your name, phone number, email address, location, and other details.
5. After updating your profile information, click the “Edit Profile” button in the footer to save and submit the changes.

Billing Profile #

The Billing Profile for Cloud-Admin allows you to define your account and billing details, which will appear on invoices for customers making offline payments via bank transfer or other methods. This feature ensures that all necessary billing information is readily available for customer reference, facilitating smooth and accurate payment processing.

1. To view and update the Cloud-Admin Billing Profile details in Cloud7, begin by logging into Cloud-Admin account using your credentials.
2. Once logged in, navigate to the menu User Management & Services >> Account Settings >> Billing Profile.
3. You can now edit the required fields in your billing profile. Make the necessary changes to the details.
4. After updating the billing profile information, click the “Save” button in the footer to save and submit the changes.

Multi-Factor Authentication #

Cloud7 offers the option to enable Multi-Factor Authentication (MFA) to enhance the security of your account. By enabling MFA, you add an extra layer of protection beyond just a username and password. This additional security measure ensures that even if your login credentials are compromised, unauthorized access to your account is prevented.

Cloud7 supports MFA through the Google Authenticator app. Once enabled, each login attempt will require a second verification step, significantly increasing the security of your account. With MFA, Cloud7 helps safeguard your sensitive data and resources, giving you peace of mind and ensuring a secure cloud environment.

1. To view and enable the Multi Factor Authentication option in Cloud7, begin by logging into your account using your credentials.
2. Once logged in, navigate to the menu User Management & Services >> Account Settings >> Multi Factor Authentication.
3. Enable the “Please Enable your MFA First” toggle. This action will generate a QR code.
4. Scan this QR code in Google Authenticator app and input the MFA token (code) for completing the MFA enablement.
5. Click on “Submit” in the Cloud7 footer to save and submit the settings.

Change Password #

Cloud7 allows you to change and update your password to ensure the security of your account. Regularly updating your password is a critical practice for maintaining account security and protecting your personal information.

1. To change your Cloud7 account password, begin by logging into your account using your credentials.
2. Once logged in, navigate to the menu User Management & Services >> Account Settings >> Change Password.
3. Provide your old password for verification and enter the new password.
4. Click on “Done” in the Cloud7 footer to save and submit the new password.