Cloud7 features a robust metering and reporting functionality designed to maintain comprehensive records of consumption, utilization, and subscription information for customer and reseller organizations. Leveraging this data, Cloud7 offers a versatile Reporting module that provides various detailed reports to help manage and analyze resource usage and billing effectively.

By integrating these reporting capabilities, Cloud7 enables Cloud-Admins to gain comprehensive insights into resource usage, streamline billing processes, and ensure efficient resource management.

General Reports #

The General Reports section offers foundational insights into the overall operations, resource allocation and consumption within Cloud7. These reports are essential for understanding the broader aspects of platform usage and include a variety of key metrics:

• Resource Consumption Metrics: The General Reports provide you with the details on the volume and types of resources consumed by each customer and reseller organization. It helps in identifying trends and patterns in resource usage, enabling better resource allocation and optimization.
• Subscription Details and Statuses: It also provides you with an overview of all active and inactive subscriptions, including their start and end dates, status, and associated resource allocations. It ensures that you have a clear picture of the current subscription landscape.
• Subscription Models in Use: Some of the reports under General Reports section highlights the different subscription models (Pay-As-You-Go, Reservation, Bundle) being utilized across the platform. Understanding which models are most popular can inform future product offerings and marketing strategies.
• Provider Allocation: This segment breaks down the resources allocated to various service providers, offering insights into how resources are distributed and which providers are most utilized. This information is crucial for maintaining balanced resource distribution and ensuring optimal performance across the platform.

The General Reports are indispensable for Cloud-Admins looking to gain a high-level understanding of resource distribution, subscription dynamics, and overall platform usage. They provide the necessary data to make informed decisions regarding resource management, strategic planning, and service optimization.

1. To view General Reports section, log in as Cloud-Admin (or a staff member with the necessary privileges) and navigate through the menu path: Billing & Reports >> Reporting >> General Reports.
2. Select “View” against any of the sub reports provided here.
3. On sub report page, you can switch between the tabs given for PAYG, Reserved or Bundled resources.
4. Use the “Export” button in the header to export and download the report in a CSV format.

The sub reports included in General Report section are:

Own Usage Report #

Subscription Plan Report #

All PAYG Resources Report #

All Reserved Resources Report #

All Bundle Resources Report #

Organizational Services Report #

Contract Reports #

The Contract Report offers an in-depth analysis of the Resource Subscriptions held by customer and reseller organizations. It is a powerful report designed to offer a detailed analysis of resource consumption stats. It provides critical insights into resource usage and billing, ensuring transparency and facilitating accurate reconciliation of invoices.

Key features of this report include:

• Detailed Usage Statistics: The Contract Report includes comprehensive data on the utilization of resources by each customer and reseller. This section breaks down the consumption of various resources such as virtual instances, storage volumes, and network bandwidth. By presenting detailed usage statistics, the report helps you understand how resources are being consumed over time, identifying usage patterns and potential inefficiencies.
• Comprehensive Billing Breakdowns: One of the most valuable aspects of the Contract Report is its detailed billing breakdown. This feature provides a clear and itemized view of the costs associated with each resource consumed under a subscription. The breakdown includes detailed cost information for each resource type, allowing you to see exactly what is being charged, as well as monthly or periodic fees associated with maintaining the subscription. This level of detail ensures that both you and your customers have a transparent understanding of how charges are calculated, promoting trust and accountability.
• Reconciliation of Invoices: The Contract Report plays a crucial role in the reconciliation of invoices. By providing a detailed breakdown of usage and associated costs, it allows you to cross-reference billed amounts with actual resource consumption. This ensures that invoices sent to customers and resellers accurately reflect their usage, helping to avoid disputes and maintain billing integrity.
• Historical Data and Trends: The Contract Report also offers historical data, enabling you to track changes in resource consumption and billing over time. This feature is essential for identifying trends, forecasting future usage, and making informed decisions about resource allocation and pricing strategies. By analyzing historical data, you can better understand customer behavior and optimize your offerings to meet their needs.

By offering detailed usage statistics, comprehensive billing breakdowns, and robust reconciliation capabilities, the Contract Report is an essential tool for ensuring accurate billing, promoting transparency, and optimizing resource management within Cloud7.

1. To view Contract Reports section, log in as Cloud-Admin (or a staff member with the necessary privileges) and navigate through the menu path: Billing & Reports >> Reporting >> Contract Reports.
2. To generate a report, you will be required to specify the details in the report filter.
3. In “Role” drop-down list, select “Customer” or “Reseller” as the report generated are different for both of these organization categories.
4. In “Organization” list, select and specify the customer or reseller for whom the report needs to be generated.
5. As a single organization, whether customer or reseller, can have multiple Resource Subscriptions, therefore in “Contract Name” drop-down list, specify the subscription for which the report needs to be generated.
6. In the “Usage From” and “Usage To” fields, enter the date range for the desired reporting period.
7. Now click on “Search” button to generate the report.
8. Depending on the allocated subscription models, switch between PAYG, Reserved and Bundle Resources tabs to see the associated resources with their statistics and billing details.
9. Use the “Export” button in the header to export and download the report in a CSV format.

Capacity Reports #

The Capacity Report in Cloud7 offers a comprehensive view of the resource subscriptions for customers and resellers, focusing on utilization and allocation without delving into financial details. It helps you (Cloud-Admin) monitor and manage the capacity and resource usage efficiently.

Key features of the Capacity Report include:

• Resource Utilization: It provides detailed insights into how resources are being used by customers and resellers. This includes metrics on CPU, memory, storage, and other resources, helping you understand usage patterns and plan for future capacity needs.
• Subscription Expiry: The report lists the expiry dates of all active resource subscriptions. This allows you to proactively manage renewals and ensure uninterrupted service for customers.
• Allocation Status: It shows the current allocation of resources to various customers and resellers. This helps in identifying underutilized or over-allocated resources, enabling better resource distribution.
• Forecasting and Planning: By analyzing the trends in resource usage and subscription renewals, you can forecast future resource demands and plan accordingly. This ensures that the infrastructure can scale effectively with the growing needs of the business.

By leveraging the Capacity Report, you can maintain an optimal balance between resource supply and demand, ensuring efficient use of the infrastructure while avoiding over-provisioning or under-utilization of resources.

1. To view Capacity Reports section, log in as Cloud-Admin (or a staff member with the necessary privileges) and navigate through the menu path: Billing & Reports >> Reporting >> Capacity Reports.
2. You can specify the provider in the “Select Provider” list to generate report on its resource allocation and utilization.
3. For further consumption details on CPU and memory allocation as well as consumption, click on the “Resource Subscription” attribute of an organization (hyperlinked).
4. This report provides a detailed analysis of each Resource Subscription individually. Consequently, a single customer or reseller organization may have multiple entries in the report if they possess multiple subscriptions, with each entry representing a distinct subscription.
5. Use the “Export” button in the header to export and download the report in a CSV format.